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Overview
Compaq Survey Utility
The Compaq Survey Utility is an information-gathering agent that runs on Compaq ProLiant and Prosignia servers. It helps maximize server availability by streamlining the configuration analysis and troubleshooting processes. The Survey Utility gathers both critical hardware and operating system information, and is available for Microsoft® Windows® NT®, Microsoft Windows 2000, Novell NetWare, and Linux Intel environments.
The Survey Utility captures data as sessions, and maintains up to 10 distinct sessions at a time. For Windows and NetWare systems, session information is maintained in an output file called SURVEY.IDI in a binary format, which can be used for generating custom reports. The SURVEY.TXT file contains system information in a text file format. For Linux systems, session information for each session is output to an individual text file.
Survey Utility output files can be analyzed locally by the Survey Utility, or sent to Compaq Customer Services, or a third-party service provider, for further analysis.
Typical uses of the Survey Utility include:
  • Capture the hardware and operating system configuration of a server
  • Record critical information for documentation and disaster recovery
  • Compare historical configurations on the same server or another (baseline) server
  • Send configuration information to another location for in-depth analysis
  • Generate custom reports providing configuration audit trail detail
The Compaq Survey Utility is a powerful troubleshooting tool for IT administrators and service providers. It is part of the Compaq Intelligent Manageability strategy to simplify management of the IT Infrastructure, and is an enabler of Compaq's vision for virtual presence. Since 1995, it has been used extensively by Compaq Services organizations for analyzing and troubleshooting Compaq servers.
What's New
  • Support for Linux
  • Support for the latest ProLiant servers and options
At A Glance

Through Compaq Survey Utility you can:

  • Document server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance
  • Troubleshoot an active or downed server
  • Easily compare system configuration records on the same system or on different systems
  • Create customized reports
  • Automate configuration history and audit trail reporting to maintain snapshots of prior configuration information
Benefits
  • Ease and simplicity of a single tool – reduces time and effort involved in gathering both hardware and operating system information.
  • Maximizes server availability – unlike other serviceability tools, the Survey Utility installs and runs on an active server without requiring a server restart.
  • Automates configuration history and audit trail – automatic snapshots of the server configuration are collected when a server reboots, at regularly scheduled time interval, or when user-initiated.
  • Custom reporting capabilities – report filters allow creation of streamlined reports based upon the requested level of comparison.
  • Documents server configuration – information is readily available for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance records.
  • Integrates with the Remote Lights-Out Edition board – for Windows and NetWare servers, the latest configuration information is always available from the Remote Insight Lights-Out Edition option, even if the server has been powered down.
Availability and Usage
The Compaq Survey Utility is distributed as part of the Compaq Server Setup and Management package shipped standard with Compaq ProLiant servers. It can be installed as part of the SmartStart server setup process, or at any other time from the Compaq Management CD or downloadable SoftPaq.
Updates/upgrades are made available via ActiveUpdate and as SoftPaqs from Compaq's download service: http://h18023.www1.hp.com/support/files/server/us/
NOTE: This Web site is available in English only.
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Technical Specifications
Supported platforms
 Supported operating systems
Supported operating systems Microsoft Windows 2000
Microsoft Windows NT 4.0
  Windows 98 (reporting only; used for browsing to devices for Survey information that was gathered from Windows 2000, Windows NT, NetWare, or Linux servers)
  NetWare 4.x, NetWare 5.x
  Red Hat 6.2, Linux Red Hat 7.0
  Caldera eServer 2.3.1
  SuSE 7.0
  TurboLinux 6.0.5
System requirements for browsing to a device TCP/IP protocol installed and a supported Web browser
Web browser recommendations Microsoft Internet Explorer 4.01 (version 4.72.2106.8) or above for Windows
NOTE: Internet Explorer 4.01 requires service pack 3 on Windows NT 4.0.
  Netscape Navigator 4.04 or above
NOTE: Navigator also requires the JDK 1.1 patch.
 

The browser must have the following features supported and enabled:

  • HTML tables
  • HTML frames
  • JavaScript
  • Accept All Cookies
  Full Java Development Kit 1.1 (JDK 1.1) support

© Copyright 2003 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
   DA-10845 - World Wide - Version 2 - September 3, 2003