| General |
| Q1. |
What are the benefits of installing HP management packs for MOM 2005? |
| A1. |
The HP Management Packs for MOM 2005 automate hardware discovery and state monitoring for HP ProLiant and Integrity servers within MOM 2005. They include predefined server groups, event processing rules and tasks. These enable IT administrators to streamline operations and ensure increased systems availability by monitoring key resources for Microsoft Windows environments and HP server hardware platforms through a common MOM 2005 Operator Console.
The Management Packs provide the following key benefits:
- Automatically identify, group, and display HP ProLiant and Integrity servers within the MOM 2005 Operator Console
- Populate MOM with server attribute and configuration data for HP hardware and software components
- Monitor and display the state of HP server hardware and the associated management services
- Proactively identify, translate, and display HP hardware events written to the Windows Event Log as MOM alerts
- Provide browser-based links to HP management tools for hardware resource management and advanced remote administration from within MOM 2005
Additionally, the ProLiant Management Pack v1.3 and Integrity Management Pack v1.1 extend support to the latest ProLiant and Integrity servers, and enhance the user's ability to tune alert frequency and severity.
|
| |
| Q2. |
What versions of the ProLiant Server Pack (PSP) are supported? |
| A2. |
The ProLiant Management Pack v1.3 has been certified for of PSPs v7.2 through
8.0.
|
| |
| Q3. |
Do I need HP Systems Insight Manager now that I'm using MOM? |
| A3. |
The MOM Management Packs rely on other components provided by HP to create a complete view of the server being managed. These components are part of ProLiant and Integrity Essentials, and of HP Systems Insight Manager (HP SIM). HP recommends that these components be included by ensuring that the free Support Pack and HP SIM modules are loaded on each managed server. There is no requirement for any of the additional SIM components, but some of them might be very useful in managing your servers.
HP SIM provides hardware resource lifecycle management for HP servers, clients, printers and other standards-based devices. HP SIM collates and displays in-depth health and configuration information, group management, version control for HP system software, and remote administration via HP Lights-Out management processors. This highly extensible application can also provide advanced hardware performance, administration and vulnerability management with HP Essentials value-added software.
Implementing both MOM 2005 and HP Systems Insight Manager provides well-integrated and complementary benefits for managing adaptive enterprise environments. |
| |
| Q4. |
How do I get support for this product? |
| A4. |
First, use the Troubleshooting Assistant that comes with the product kit. It is designed to help you diagnose and resolve the most common installation and configuration problems experienced by our customers.
If you are unable to solve the problem with the Troubleshooting Assistant, it will provide the link to e-mail support from HP. Assistance on this product is only available via e-mail at MOMIntegrationPack.Support@hp.com. Please collect the below information and include it in your email.
- Microsoft® Windows® operating system version and patch levels
- HP Server Management Pack(s) version
- Insight Management Agents versions and associated plug-in tools (such as Version Control Agents and Insight Diagnostics)
- HP server type and models
- Screen prints of any error messages received
- Detailed description of the problem
|
| |
| Platform Support |
| Q1. |
What hardware platforms are supported by the new HP Server Management Packs for MOM 2005? |
| A1. |
The HP Management Packs MOM 2005 discover and monitor the following HP hardware platforms running HP Insight Management Agents:
HP ProLiant servers managed with HP ProLiant Management Pack v1.3
- HP ProLiant DL 300 series
- HP ProLiant DL 500 series
- HP ProLiant DL 700 series
- HP ProLiant ML series
- HP ProLiant BL series
HP Integrity servers managed with HP ProLiant Management Pack v1.1
- HP Integrity Superdome series servers
- HP Integrity rx1620
- HP Integrity rx2620
- HP Integrity rx2600
- HP Integrity rx4640
- HP Integrity rx5670
- HP Integrity rx7620
- HP Integrity rx7640
- HP Integrity rx8620
- HP Integrity rx8640
|
| |
| Q2. |
What operating systems are supported on Managed servers? |
| A2. |
The HP Management Packs 1.1 and greater for MOM 2005 support the discovery and monitoring for HP ProLiant and Integrity servers running the following operating systems:
- Microsoft@ Windows Server™ 2008
- Microsoft@ Windows Server™ 2008 x64 Edition
- Microsoft® Windows Server™ 2003
- Microsoft® Windows Server™ 2003 x64 Edition
- Microsoft® Windows ServerT 2003 Enterprise Edition for Itanium
- Microsoft® Windows ServerT 2003 Datacenter for Itanium
- Windows 2000 with Service Pack 2 or later
- Microsoft® Windows Server™ 2000
- Windows 2000 Advanced Server
- Windows 2000 Datacenter Server
- Microsoft Windows NT® 4.0 Server with Service Pack 6a
|
| |
| Q3. |
What are the support limitations for use with MOM 2000?? |
| A3. |
The Management Packs v1.1 and greater will not work with MOM 2000, due to fundamental changes in Microsoft's health model. Note that the MOM 2000 version of the Management Pack may work with MOM 2005, but HP discourages this configuration due to the potential for duplicated events and duplicated entities in the MOM database. Further, support for the MOM 2000 Management Pack has been terminated; HP can no longer offer free support on this product. |
| |
| Getting the Management Packs |
| Q1. |
Are the Management Packs still free? |
| A1. |
Yes. ProLiant and Integrity Servers continue to offer the highest level of manageability in the industry. For customers that have chosen to use Microsoft Operations Manager, integration with HP servers will be provided at no charge. |
| |
Printable version
