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How long can a customer continue to use the Citrix XenDesktop HP OEM offering?
Customers can continue to use the Citrix XenDesktop HP OEM offering as long as it continues to meet their needs. If they purchased from HP they are entitled to 1 year Technical Support (9x5) and to download the latest product version upgrades available during this same period.
How will product updates, hotfixes and patches for Citrix XenDesktop 4 HP OEM offerings be delivered during the support period?
There is no change in the mode of obtaining product updates, hotfixes and patches for existing customers. For product updates, please visit http://software.hp.com to download the latest product versions. For hotfixes and patches released by Citrix, please keep checking http://support.citrix.com
How can existing Citrix XenDesktop 4 OEM customers under HP contractual support upgrade to Citrix XenDesktop 5?
Existing customers can obtain the new Citrix XenDesktop 5 and any further updates to Citrix XenDesktop from http://software.hp.com once made available by HP.
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